Refund and Returns Policy

Refund and Returns Policy for Ghar Decors

Effective Date: [Insert Date]

At Ghar Decors, we are committed to ensuring customer satisfaction. If you’re not entirely satisfied with your purchase, we’re here to help with our clear and hassle-free Refund and Returns Policy.

Returns

We accept returns under the following conditions:

1. Eligibility:
   • Items must be unused, undamaged, and in their original packaging.
   • Returns must be initiated within 7 days of receiving the product.
2. Non-Returnable Items:
   • Customized or personalized curtains and wallpapers.
   • Items marked as “Final Sale” or “Non-Returnable” at the time of purchase.
3. Process:
   • To initiate a return, please contact us at support@ghardecors.com with your order details and reason for return.
   • Our team will guide you through the return process and provide the necessary shipping details.
4. Return Shipping:
   • Customers are responsible for return shipping costs unless the return is due to a defect or incorrect item received.

Refunds

Once your return is received and inspected, we will notify you about the status of your refund. If approved, the refund will be processed as follows:

1. Mode of Refund:
   • Refunds will be issued to the original payment method used during purchase (e.g., credit card, bank transfer).
2. Timeline:
   • Refunds typically take 7–10 business days to reflect in your account, depending on your bank or payment provider.
3. Deductions:
   • If applicable, a restocking fee of 10% of the product price may be deducted from the refund amount.

Exchanges

If you wish to exchange an item for a different size, color, or design, please contact us at support@ghardecors.com within 7 days of receiving your order. Exchanges are subject to stock availability and must meet the same eligibility criteria as returns.

Damaged or Defective Items

We take utmost care to ensure your products arrive in perfect condition. However, if you receive a damaged or defective item:

1. Contact us immediately at support@ghardecors.com or call us at +91-1234567890.
2. Provide your order details and clear photographs of the damaged/defective item.
3. We will replace the item at no additional cost or issue a full refund based on your preference.

Cancellation Policy

1. Orders can be canceled within 24 hours of placement for a full refund.
2. After 24 hours, cancellations may not be allowed if the product has already been processed or shipped.

Important Notes

• Ghar Decors reserves the right to refuse a return or refund if the product is found to be used, damaged, or not in its original condition.
• Please retain the receipt or proof of purchase for any return or refund requests.

Contact Us

For any questions or concerns about our Refund and Returns Policy, feel free to reach out:
📧 Email: support@ghardecors.com
📞 Phone: +91-1234567890

We’re here to ensure your shopping experience with Ghar Decors is delightful and worry-free!